Simply browse our collections, select your favourite saree, click "Add to Cart", and proceed to checkout. You’ll receive a confirmation email once your order is placed. You can also DM us on Instagram or whatsapp for assistance/ order placement.

We accept all major credit/debit cards, UPI, net banking, and wallets. For international customers, we support PayPal and select payment gateways.

Orders can be modified or cancelled within 12 hours of placement. Once processing begins, we cannot make changes.

Currently, we operate online via our website and Instagram page. However, we do participate in exhibitions where you can experience our sarees in person. Follow our social handle to know more about our upcoming exhibitions in your city.

• Domestic (India): 7- 10 business days
• International: 10-15 business days (varies by country)

Yes! We offer free shipping across India for orders above ₹3,000. International shipping charges apply based on location.

Once shipped, you will receive a tracking link via email/SMS to monitor your order journey.

We accept returns only in case of a defective, damaged, or incorrect item. Please report damages within 24 hours of receiving the order, along with the unboxing video and pictures. We will arrange for an exchange or refund.

Email us at support@indisa.co.in or WhatsApp us at +91 74004 30424 within 24 hours of receiving the order.

• Share clear unboxing of the saree and packaging as proof. Unboxing video is mandatory.
• Our team will review your request and get back within 2-3 business days.

Once approved, the refund will be processed within 7-10 working days and credited to your original payment method.

Since each Indisa saree is specially curated, we do not offer returns for change of mind. Please double-check before purchasing.

• We do not offer refunds for slight color variations due to screen differences.
• Refunds are not applicable for customized or pre-ordered sarees.
• If the return request is made beyond 24 hours of delivery.

If there’s a delay, we will notify you. In case of lost shipments, we will investigate and offer a resolution and offer a refund/ credit voucher of 1 year validity.

Yes, most of our sarees include an unstitched blouse piece, unless mentioned otherwise in the product description.

Currently, we do not offer blouse stitching, but we may introduce this service soon! Stay tuned.

Almost all our saaris are handwoven, except for the ones specifically called out. Please read the details provided in the product description.

Each saree has different care requirements. General guidelines:

• Silk & Handwoven: Dry clean only.
• Cotton & Linen: Gentle hand wash with mild detergent. First wash to be dry clean
• Chiffon & Georgette: Dry clean recommended.

Handloom sarees may have slight variations in color over time, but proper care will keep them vibrant for years.

Keep sarees in a cotton cloth bag to protect them from dust. Silk sarees should be refolded every few months to prevent creases.

Yes! If you’re looking for a specific color, weave, or design, reach out to us at support@indisa.co.in for customization options.

Pre-order sarees take 4-6 weeks to be crafted and shipped.

Yes! We ship globally. International customers are responsible for custom duties and taxes applicable in their country.

Unfortunately, due to shipping constraints, we do not offer returns or exchanges for international orders.

We’re here to help! Contact us via:

•  Email: support@indisa.co.in
•  WhatsApp: +91 74004 30424
•  Instagram | Facebook